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Comment by BukhariH | Hacker News Reader

Honestly, I don't think you can point to any actual business reason for a native client. Slack makes majority of their revenue from large organisations buying thousands of seats in one go and a native desktop client is sadly not a huge selling point for the sales team.

At the end of the day Slack has to optimize for growth and there's a huge list of features that will bring more ROI than native clients which will require trebling the size of the code base.

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Killing battery life of their users isnt a business reason?

If doesn't affect their bottomline, then why will they bother?

Customers are fickle beasts, they mutter and keep on using a product until they dont.

yet there's no slack competitor that has "better battery life" or "native apps" as one of its selling points.

Matrix has native clients[1], as well as a weechat plugin.

[1]: https://matrix.org/docs/projects/client/quaternion.html

So rewriting all their clients would be a more sensible approach to user retention compared to keeping the current Electron client that most users seem quite happy with?

Nokia had users who were happy with the solid phones they were building.

So rewriting all their clients would be a more sensible approach to user retention compared to keeping the current Electron client that most users seem quite happy with?

Sure, but it'll ultimately be because of a hot new UX or feature that Slack didn't think of, not battery life.

All enterprise desktop software is trash. Everyone has to put up with terrible AV, terrible VPN clients, terrible VOIP/video conferencing, etc. There's no incentive to make good software for your users when your users don't have a choice.

The profit from "large organisations buying thousands of seats in one go" can surely pay a couple of devs to write native apps.

Fine, if they don't have any business reason for a native client they should just can the slack desktop app because it provides 0 benefits over the web app then.

If you're going to do something do it right or don't do it at all.

The desktop app allows them to Mark the checkbox of having a "native" app when selling ... And in my environment quite a few folks prefer the election app over the browser. I don't know why, though.

I prefer a dedicate app because I can alt-tab through a relatively limited number of apps compared to the dozens of tabs I may have open.

For example, the desktop app will show notification count in the dock.

Imagine if all of your apps had a browser version and you could always pick between a tabbed version vs standalone version. To use the tabbed version of everything would be like using an AOL app back in those days where you alt-tab to the AOL virtual window and then find the app you want within it while wishing you could just use the OS' window manager system.

I simply have it in a browser window in a specific part on my desktop which I manage via i3wm. But, well, everybody has their preferences.

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