Participate in the mailing lists, in the bug trackers.
Submit code patches and report bugs.
In short, participate in the Mozilla community.
Mozilla isn't some sort of impenetrable wall of silence, everything they do is open. The initial mailing list thread that start the entire outrage is open. People on it raised these exact concerns. People engaged them. They want to prevent these exact PR disasters.
"Nothing else seems to be working" is simply untrue if you simply look at the bugtracker and mailing list.
I would suggest that you bring "Nothing else seems to be working" to Google and the Chrome dev team. I haven't heard much outcry from that direction yet and they regularly come up with decisions previously undiscussed with the public and then push it through no arguments about it. Mozilla is not like that no matter how much you want to believe it.