I've had this happen to me with $50K and it wasn't 'lies or made up' in that case, I suspect most of them are much like mine.
You realize you're up against a giant in a foreign country that says they'll release your funds in 6 months time. So rather than spend 50 K on American lawyers and end up with nothing even if you win you grit your teeth and get on with your job vowing to never use the service again. And they did pay out after 6 months.
In my case I've not even managed to stand by my vow because I had to pay a few people using paypal. But I'm no longer accepting paypal payments myself and I would advise everybody to keep their account balances as low as possible.