That is only to weasel out of the legal issues. They are doing marketing stuff that pushes the feature as vastly more capable on the side..For ex Elon Musk tweeting videos that shows cars traveling by itself on unmarked roads..And having declarations such as "The human behind the wheel is only for legal reasons, the car is driving all be itself" and such..
So the actual marketing is based on this unrealistic projection, and only these "statements", which the public will soon forget, is based on its true capability..
Which supports my point. Theses responses likely have had a bigger influence from lawyers than PR folks. The goals of those two groups are almost diametrically opposed to each other. The best thing for Tesla from a legal perspective is to downplay the capabilities of autopilot. The best thing for Tesla from a marketing and PR perspective is to exaggerate the capabilities of autopilot. Tesla is doing the former in these responses. They are choosing the legal response over the PR response. It also should be noted this is also probably the best move from a public safety standpoint. I don't know why people are claiming these responses are PR spin or how these response could possibly sell more cars.
Regarding the rest of your post, I was not talking about Tesla's general marketing. I haven't seen Musk do anything like you claim. That is certainly misleading and irresponsible if he does do that and implies that any current Tesla can "drive all be itself"
I wouldn't be surprised if there's some fear over allowing uncertainty to fester for a year while awaiting the results of the investigation. But I think there's a much bigger risk in being perceived as unwilling to play by the same rules as everyone else.
The problem with this is that Tesla clearly believes that autopilot plus an attentive driver is safer than an attentive driver alone. I think that is most likely true.
It is possible that autopilot plus an inattentive driver is less safe than an attentive driver alone. I think this is plausible, but I don't think there is any real evidence to prove this one way or another.
The question then becomes does Tesla have an obligation to save the people in the second group from themselves and in turn put the people in the first group in greater danger?
That avoids prejudging whether it was primarily a defect with the vehicle, or driver error, or both.
Above all just respect the process. It's important to yield to an impartial entity when people have been hurt or killed.
Please take a look at the very start of the video attached here [1]. It says "The person in the driver seat is only there for legal reasons. He is not doing anything. The car is driving itself".
Now, the next one [2], where Elon Musk retweeted a video of a Tesla navigating an unmarked road. There is a reddit discussion about the same here [3]
[1] https://www.thesun.co.uk/news/2231417/tesla-shows-off-self-d...
[2] https://twitter.com/Teslarati/status/980476745106231297
[3] https://www.reddit.com/r/teslamotors/comments/88yk66/elon_ju...
Both videos also show attentive drivers who are able to jump in at a moments notice. The first video is a promo video and the second is from a Tesla fan. I wouldn't be surprised if they were specifically edited to showcase the car's features. I can certainly understand how someone might view these videos and think that autopilot is flawless, but I don't think Tesla is doing anything unethical in those videos.
Any faith the driver had in Tesla's autopilot system would be due to Tesla's marketing. If Tesla believes its self driving capabilities are not quite ready for market, maybe they shouldn't be selling it and calling it an "autopilot".