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Comment by rmrfrmrf | Hacker News Reader

I understand your point, but people are volunteering to give up this information. At some point, grandma has to learn to stop calling the psychic hotline.

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Explaining to grandma that she’s wasting money calling a premium rate number is relatively easy, and if she ignores you, the impact to society is minimal.

How do you explain to grandma that publishing photos of her grandkids is to the detriment to society as a whole?

Does grandma brag in front of the tax collectors about how much her children are making? Does grandma rat out the grandkids partying too hard to their parents? Grandma isn't stupid, grandma can keep secrets, but no one explained to her that Facebook isn't a benevolent entity. Her perception of Facebook is a cozy digital dining room where she can talk to the friends and family that don't have time to visit anymore.

I think it's important to remember that Facebook provides a service people really want, which makes it hard to convince them to mistrust it.

Is it OK for a business to collect and sell their customers' personal information if their customers didn't knowingly agree to it? These tech companies are hiding their intentions in the fine print and it's clear that their users don't understand what their personal data is used for. We can't expect the average person to spend 10 minutes [0] reading and trying to understand the legalese on every app or website they sign up for.

Most countries have consumer protection laws to protect the rights of customers and stop deceptive business practices. When a significant portion of a company's customers feel deceived, it's easy to see that the company is not being honest to their customers.

[0] https://www.theatlantic.com/technology/archive/2012/03/readi...

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