A bot calling for you and a bot answering for salons/restaurant. Both pretending to be human. It’s like having a client/server application speaking English with an accent, without versioning, schema nor content type. What could go wrong.
Well that sounds exactly like humanity. We all know how that turned out.
That's a good point. We don't suffer from all those things mentioned. We have a living API that's meant to be very flexible and adaptive.
We suffer from it all the time. There's a beautiful and tragic poem called "The Charge of the Light Brigade" about the results of a failure to communicate orders well. There's a statue in Rome depicting Moses with horns.