Talking with humans is often a poor experience too. I can imagine employees of small businesses preferring to talk to Google rather than customers directly, as unlike real customers Google should be predictable, and never frustrated or angry.
I wonder what it sounds like when it runs out of choices, or asked it to get a dinner reservation @ <insert popular place> any evening at any time for the next two months.
The weirdest thing about these trained neural nets too is the small tweaks that break them in very interesting ways. The future is truly a surreal place.