My favorite, goto, on this one: https://blog.acolyer.org/2016/02/10/how-complex-systems-fail...
The truth is that by “fixing” the root cause you will sometimes destabilize the complex system you are running.
The truth is that by “fixing” the root cause you will sometimes destabilize the complex system you are running.
"Post-accident attribution to a ‘root cause’ is nearly always wrong." "Post-accident remedies usually increase the coupling and complexity of the system. This increases the potential number of latent failures and also makes the detection and blocking of accident trajectories more difficult."
How Complex Systems Fail is short but loaded with value; if you haven't read it, go do so now!