There's a small mental disconnect at the beginning of this article.

The author accuses 60 Minutes of not balancing the story. But does so immediately after noting that Google refused to talk to 60 Minutes.

Sounds like 60 Minutes tried to balance it, but Google wasn't interested in or capable of providing that balance.

An alternative would have been to get industry types to try to explain Google's side of the story, but that's not usually a good idea since nobody really knows what Google is up to except Google. Anyone else is just speculating.