It should have but she wasn’t aware of the program until after we met. I researched her options and PSLF is the best one. She works at a Hospital and thus has qualifying employment.
Unless she wasn't on an appropriate payment plan during residency, that time still counts. I'd look into it.
She wasn't on PAYE or any of the other income based repayment plans. You have to be on such a plan for payments to count.
The 10 year standard counts as well, if I remember correctly.
Basically only deferral or taking the extended 30 year plan don't count.