For example, two of the highest rated tools are for Macs. I don't have Macs in my environment. Nor is outsourcing our networking or security to a cloud service a good choice, and I've seen way too many issues with Google accounts to ever consider G Suite viable. (I'd go with any number of alternatives to Microsoft Office long before I'd even consider it.) Chat is a compliance nightmare to add in, and it's outside the workflow of my environment, so everything Slack, Teams, etc. is all useless.
How many of these are PCI compliant? HIPAA compliant? Insert X compliance requirement compliant? (CJIS is a great one to bring up if you want whoever is trying to sell you something on the phone to give up and leave you be.)
Which is to say: My feedback here is that you need to filter for people's needs. We don't cargo cult in IT, I need more than a fancy brand logo.