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Interestingly couple years ago a BMW dealer offered me $2500 more for trade in of my 2014 5 series than what Carmax offered. Since then I always try to double check what other dealers offer

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This is how carmax works. They’ll never give you the best offer, just a convenient process.

I know that, but I expected it at least to beat an official bmw dealer

I ended up getting nearly twice as much from CarMax as I was offered from any dealers. However, I suspect this was because there was a serious problem with the steering column that CarMax missed in their inspection that the dealers did not.

Either way, the process was painless enough that I don't think it can hurt getting an additional valuation.

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