Can you link to the talk?
Another two: https://www.cmo.com.au/article/630808/exclusive-iag-columbus...
https://www.cmo.com.au/article/575203/how-foxtel-regained-co...
Another talk synopsis here which might provide some insight https://www.meetup.com/Web-Analytics-Wednesday-Sydney/events...
Willem is the person I know in Australia who has put the most effort into this stuff and has been able to talk about it.