Having lived in Utah and eaten at Cubby's, that's the one part of the story that shouldn't raise an eyebrow. If it's between Cubby's or Kneaders give me Cubby's all day.

Its not bad, but I would always get it confused with Chubby's which is far better in my opinion.

The wild rice and kale salad is especially tasty. (Here's a copycat: https://meaningfuleats.com/chicken-kale-wild-rice-salad/ )