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I was pissed for a moment.

I couldnt get my BTC during the last bull run. But I was lucky since by the time I got my account the price went from 7k to 19k.

Sold all my BCH at 3.5k/coin, and sold a half of a bitcoin at 14k.

Yeah I ended up having to pay 50 dollars in credit card interest, but I was going to be selling my BTC at 7k/coin and that was before they released BCH.

Try six months on funds they made disappear from open orders. Even their own reports show the missing funds - still, support slow as a snail. The exchange space needs more competitors, but it looks like you need bank level funding to pull that off.

At that point I'd suggest it's not support you need to be talking to, it's a lawyer.

https://levelplayingfield.io/party/non-consumer-coinbase-inc

File for arbitration. You’ll win or they’ll settle.

If they can afford that it means they have Google like market potential

Or they are lacking proper incentive? :)

They're now, or soon to be, SEC regulated. Maybe contact them?