A lot of people are pointing to weaknesses in the product, but it's a highly convenient little product that applies to a lot of small problems. It was never going to be a huge business, just like 2 part repair epoxy is never going to be a huge business. But that doesn't preclude it from being a successful small company -- Sugru has plenty of benefits over 2 part mixtures. One can sell in Walgreens and the other in Home Depot.
I would propose a different mistake: they simply got too ambitious. If they had raised a little money and grown organically, they could have eventually been a tidy little $5-10M a year business, netting the founder a healthy 6 or 7 figure income. Nothing says you need to follow the start-up venture funded playbook, in fact, most consumer packaged goods businesses do not.