but we never close them when they are fixed, causing them to pile up
This is the problem. Why not close them when they are fixed?!?
This is the problem. Why not close them when they are fixed?!?
Not saying this is an excuse, but it's unfortunate reality that "close most issues, see which ones come back" is one of the easier ways to focus on the most important bugs
In many cases, the fix comes from within Facebook or from a different contributor when we/they run into the issue themselves.