Finally! Maybe it will be more intuitive.
It's usually more "this feels slow, unreliable, and does things I don't expect".
Don’t get me wrong, I prefer to use apps that look and feel great, but that shouldn’t ever come at the cost of functionality, responsiveness, etc. It’s a great example of where what benefits companies and what benefits users differs considerably (stable, functional, lightweight app vs. strong branding and cheap engineers).