Kind of unfair but any thread about Maps turns into piling on the product rather than actually talking about the issue at hand. I thought Apple maps is actually quite good now. What would it take for that impression to go away?
- One can't even search "Point A to Point B" and get a result.
- When driving, it always seems to lag behind me, barely giving any time to make a turn.
It has been years and they have plenty of resources to be competitive. The whole product just feels like it was designed by someone who is driven to work on a tech bus.
That's funny because you could say that about google, bing, or apple maps. And Probably true for at least 2 of those.
There has yet to be a time that Google Maps failed to get me within a couple of lots of my destination while Apple Maps has been off by more than a mile multiple times.
It makes using Uber or any other google maps-based app particularly irritating and as-yes there is no fix after almost a year of reports.
Open Street Maps works perfectly well, as does apple.
It's pretty good in most places and straight up terrible in others. Google maps tends to have higher lows even though there definitely are cases when Apple's highs are actually higher. But you have to remember: users are using this for going to new places. They don't know they're getting the lowest of the low quality results until it's too late. After a few times getting burned, most people just give up on it which means their most recent impression of it is probably post-failure where-the-fuck-am-I panic.
>What would it take for that impression to go away?
Raise those lows up. I almost think it'd be better for it actually give up and say "I don't know" instead of possibly routing users incorrectly. Users will still think it sucks but they won't be stressed out about the sucky-ness and might be willing to try it again later. From my experience, Siri is a good example of this. It's probably the worst "assistant" out there but it's pretty good about knowing when to give up so users can just Google something.
Reliability?
For a new incumbent to surpass it takes more than being just as good