- 2016. Australia decided to run a census, population wide (~22 million people), all online. If you didn't enter your stuff you risked a fine. You had one day to get a good 'snapshot'. The service, built by IBM, went down immediately.
'Census outage could have been prevented by turning router on and off again: IBM' http://www.abc.net.au/news/2016-10-25/turning-router-off-and...
'IBM to pay more than $30m in compensation for census fail, Prime Minister Malcolm Turnbull suggests' http://www.abc.net.au/news/2016-11-25/ibm-to-pay-over-$30m-i... (Have they done this? I don't think so)
They said it was an 'overseas DDOS' but there is no proof for that, personally I think it was Australians accessing the page from overseas.
Interestingly, this is not on IBM's Wikipedia page.
- In Queensland, IBM borked the rollout of a new health payroll system so extremely that the state premier banned the state from outsourcing to IBM (and that was before the census catastrophe!!)
>The commission, headed by former supreme court judge Richard Chesterman, tied a number of IBM employees working on the contract bid to serious ethical transgressions, including using leaked information about competitors to gain advantage and attempting to access tender responses by opposing bidders Logica and Accenture.
https://www.itnews.com.au/news/queenslands-ibm-ban-lives-on-...
In the end, the state had to carry the costs (1.2 billion) https://www.itnews.com.au/news/qld-health-ibm-payroll-court-...
It was supposed to cost less than 10 million.
This is also not on IBM's Wikipedia page.