Just an FYI. I measured the inside temp of my mailbox in August’s once and it was 150 degrees. You want to be careful getting medications in the mail.
Additionally Pill pack address this on their website for temp. Controlled teams being shipped in a temp controlled way door to door (see Omaha steaks as an example of ‘it’ll be fine)
ExpressScripts is absolutely terrible. What once was a simple problem: Get a Rx from your doctor, go to any pharmacy and get it filled, has now become a painful process of:
- Call doctor's office, ask them to send the Rx to express scripts.
- Call express scripts, verify they have the Rx.
- Two days before you run out of medication, you get an automated call from Express scripts telling you to call them back.
- Call Express Scripts, wait on hold for 30 minutes.
- Someone finally tells you that there's a problem with the Rx, and you need to call your doctor and have him re-send the Rx specifiying dosages, etc. in a a very specific way. This is Friday afternoon, of course, and your Doctor's office is already closed.
- When you explain you're going to a miss a dose of a medication that is dangerous to stop suddenly, they absolutely do not care ("You'll have it in 5-7 days, once we receive all the info we need", click).
It isn't just me. I overhear a lot of angry phone calls between employees and express scripts in the cube farm at work now. Employees are wasting work-time dealing with something that used to be simple - getting their prescriptions filled. Hope the shareholders are happy.
No step in the retail pharmacy supply chain involves routinely putting it in a small black box sitting out in the sun until you get home from work in the evening.
The parent's concern with direct-to-home delivery is valid - the inside of an in-sun mailbox on a 90 degree day is going to well exceed safe thresholds for many medications in a way the rest of the shipping chain won't.