Large parts of PillPack were being mismanaged into the ground, I trust Amazon can fix them but at the same time my first reaction to the news was to text my non-programmer-or-management friends there about when they’re quitting.

If Amazon’s warehouses or Whole Foods are any indication of how they’ll approach the unavoidable human work involved at a pharmacy, I have serious doubts about the quality of service. And pill pack is already in a pretty sorry state.