I've heard them say they may introduce premium features that require payment. If you make a client that can replicate these features (like custom emojis or whatever), they might lose money.
I've heard them say they may introduce premium features that require payment. If you make a client that can replicate these features (like custom emojis or whatever), they might lose money.
What other avenues do that have for monetization? Could they potentially be collecting user data, chat logs, or voice recordings to potentially monetize off of down the road? Might they decide to start automatically injecting targeted ad content into chat sessions?
I don't see any way they can turn a profit. If they charge for hosting servers, they'll lose a large number of servers (people will just consolidate). If they charge for quality, users will start leaving for the oldguard services (Teamspeak/Mumble).
Persistent text chat is definitely a plus, but all it would take is for one of the slack clones to have a mumble client built in for there to be a free/easy alternative. Or people to just go back to a groupme/whatsapp and a voice service.