Show HN: Programmer as a Service. Get your side project built at $299 / month | Hacker News Reader

Show HN: Programmer as a Service. Get your side project built at $299 / month

xpditesolutions.com

3 pointsmilanmot16 comments

I respect the hustle, but Show HN is meant for projects which offer something like source code that users can study and play with... but this is literally just an ad for your dev shop.

I think Show HN is for displaying what you are building. We are trying to productize our service model shop by creating a subscription model.

Recently many startups are coming with such a business model. There is a whole thread on IndieHacker on this topic: https://www.indiehackers.com/forum/tell-ih-productized-servi...

Also I couldn't see a phone number on the site makes it a no go for me

It's a new landing page. Putting the phone number in a few minutes. :-)

What is the max turnaround time for questions from a client?

We work in IST time zone. Ideally, on a working day, we will keep it to the minimum. That is the reason we have kept a project coordinator for all our plans.

Ok it's a no go for me then. I tried dozens of these services and no SLA on response time always made it not work. Good luck though!

Try our service once. If you find our response time not proper, I'll return the entire trial money.

They all said the same. The cost to me is not the 299 but the time I would waste. My advice is you need to be explicit , eg: max 15 minutes response time or the whole month is free. That's something people would pay for

Yes, I can understand that. I have been part of the outsourcing industry for 12+ years now and I have personally seen clients losing interest and trust due to delay in communication.

Turn around time is extremely important for us. And specifically for that reason only we have assigned a Project coordinator (check our pricing section (1)) for communication purpose on our pricing page. Right from the beginning.

I can assure you that turnaround time won't be an issue. We will try to answer you as quickly as possible once we are in receipt of your message.

It means that on a working day and time, we will try our level best to answer you within 30 minutes of receiving your message.

(1): http://xpditesolutions.com/hire-development-teams.html#Price

Yes, all the services we used before said those same magic exact words regarding their SLAs, "I assure you". Also, put your money where your mouth is and give a refund guarantee if the communication is not met

Also, if you want clients outside of India then you need to be in the client's local time zone. For example, I am in Europe, and sometimes California, so those two timezones need to be covered.

Exactly for the same reason we are giving a one week/month trial. In case you are not satisfied with our services, you can stop making the next payment.

If you are going to start a new association with any service provider, you will have to trust them without any prejudices.

This is 21st century. Why would a service provider not provide good service. Do you think it is possible to scale a company by providing poor service? I don't think so.

Customer acquisition cost are increasing day by day and it will be impossible to stay profitable if we keep on losing customers due to poor service.

I'll prefer to have 2 satisfied clients instead of 200 dissatisfied one's.

Do give us a try with a positive outlook.

But what is different from you and the 100 other Indian service providers that come to me every week with the same offer and promise?

None that I can think of. Like you, I also know 100's of IT service provider in India. I think they all are doing a great job of outsourcing and I am not going to make a sales pitch of our company by making them look inferior.

What I know is that our core values are Quality product development at a fast pace speed with awesome customer service. Making the customer happy is the most important thing for us as we believe a satisfied customer is the best brand ambassador for a company.

ping me on milan.m(at)xpditesolutions.com for further discussion.

Thanks for the honest answer :) I wish you the best and your attitude is the right one to get customers so good luck! :)

Do let me know if you have any questions related to service? I'll be glad to answer.

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