- a lesson from outside of the software industry.
Not really, just a forgotten one. Fred Brooks described his ideal development team in The Mythical Man Month and it included a toolmaker.
Not really, just a forgotten one. Fred Brooks described his ideal development team in The Mythical Man Month and it included a toolmaker.
They often fall in the middle of everything, and there is no set team to handle them (“everyone’s responsible”). Then as they’re critical, someone can’t just take half an hour to do a quick fix, it must be reviewed (and no one actively wants to review it, as it’s not trivial and not their job —- cf “everyone’s responsible —-). Plus anyone succesfully fixing them will be flagged as a potential maintainer when everyone else is running away.
Internal tooling in software companies is a beast in its own.