The typing experience is terrible, the touchbar is terrible and removes essential keys for many users (I press escape thousands of times a day), and it is unreliable.

Sure, if your keyboard jams, you can get it replaced for free. But you're still without your $2000 laptop for a week while it gets replaced, and it's only good for four years. Plenty of people (my Mac is a 2012 15" retina MBP) are still using laptops that old or older.