Even when padding is put into a shipping box, often it's a rectangle or two of "air pillow" that doesn't come close to filling the free space. And/or some of the pillows are broken and deflated.
I've become concerned about how they will ship things.
And, with news of their apparent "kill accounts with too many returns" overreach or arbitrary-ness... Yes, ordering from Amazon is no longer a no-brainer.
(Not to mention the counterfeit problem; that, I myself mostly seem to have avoided by paying attention to the listed fulfillers. And the $150 billion versus temp employees who have to pee in bottles and collect benefits disparity.)
Sorry, I reiterate, occasionally in comments, because at this point, I believe bad PR is the only thing I can contribute to that has any impact.
Well, also, starting to make more of an effort to shop competitors, as pointed out in this comment thread. As to that, secure your payments process. For a while, that helped hold me to Amazon.