Have you ever old software to an enterprise customer? Making your product look special by offering a bazillion features they will never use is surprisingly successful.
Only if you actually then invest some time in selling it. I've had radio silence from their sales team when requesting to purchase an self-hosted licence. The one thing I know about Microsoft (GitHub) - they _get_ enterprise sales.
Hi Simon, I work at GitLab. Sorry for the radio silence. I do know we prioritize follow up based on company size & order size. If a smaller company requests a few licenses it can slip through the cracks. I've tracked down your record in our CRM and am escalating to our sales team so that you get a response.
Thanks William. I look forward to hearing from them. We only have 10 days left on our trial.
In our environment, a vendor would probably be better served to offer a no frills basics thing and then just sell customization support (or painless customization). You could probably check off every bulletpoint imaginable and then we would still have things that need customizing.
That sounds like Atlassian's products to me. That can backfire after a few years of use when every page is customized to hell and back and no one knows how it works.