We gave a driver a 3-star rating for being a particularly bad driver (driving aggressively, cursing at other drivers etc).
Later that day, my girlfriend (whose account we had used for the ride) got a warning/strike on her Uber account because a driver had reported her for "making racist remarks in his vehicle and making his driving experience uncomfortable".
For the record we had barely spoken a word in the car during the ride, as we were both quite tired. Our driver spoke more than we did and it was mostly obscene complaints about other drivers and cars on the road.
We concluded it had to be the same driver, as we hadn't taken another Uber in a few days, so it was basically retaliation.
The email said that if enough of these reports are received she would be removed from the platform and her account would be shut down. There didn't seem to be any recourse or appeals process noted in the email..
So I wonder if this is a sneaky way for drivers to punish passengers for bad ratings..
How do you prove/disprove this kind of accusation?