What's wrong with phone calls and SMS? Granted they're not more secure, but at least they're not Facebook. I don't know any WhatsApp users, so I'm unaware of the advantage.
What's wrong with phone calls and SMS? Granted they're not more secure, but at least they're not Facebook. I don't know any WhatsApp users, so I'm unaware of the advantage.
It's easier for everyone to use WhatsApp, because that platform provides a consistent experience. Also I can search messages in WhatsApp, I can't find this in iMessage.
During group discussions (like say planning a trip), we often share screenshots/images of hotels and other services for groups to vote on. These things are not possible with SMS or calls.
In India, most people I know have stopped using SMS altogether. Even I have stopped looking at SMS mostly because all the SMS I get is either an OTP (10%), a transactional message (10%), or a marketing message/SPAM (80%).
The last time I sent someone a personal message (or someone sent me one) using SMS was probably 2 years ago.