> I think the big problem is usually that people expect a perfect replacement for MS Office.
Nobody owes it to LibreOffice to use it when a superior alternative exists. DOC support is minutiae - there are certainly people who do use it, but intentionally switching away from the default (DOCX) while Office moans at you about reduced functionality seems like a huge degree of dedication to a file format. Two huge reasons why LibreOffice is currently not good enough for me:
* The UI is functional and tolerable. It's not pleasant to stare at all day. Menus, toolbars and floating windows are fine if you hail from the 90s. Mozilla are a shining example to other OSS projects of what users expect in 2018[1]. Make it work, make it right, make it fast. OSS needs to learn that there is another step: make it beautiful. And they like the UI. Do they love it?
* Advanced integration with Dropbox or what-have-you. Microsoft has Sharepoint. So far as I know, Office is the only thick-client suite to offer collaborative editing on top of file sharing. When you have dozens of users collaborating on a project this stuff is incredibly important. Email is not scalable - your users shouldn't be opening a DOC from an attachment in the first place.
There are 13000 reasons why Lower Saxony is switching away from OSS. Dismissing what the competition offers is dismissing those 13000 reasons and means that a project will never address those reasons.
Good enough is not good enough.
[1]: https://design.firefox.com/photon/welcome.html