Fuck Spectrum. They are just awful. The jack your rates, don't follow through, and are so awful to deal with I just am kind of resigned to it. I think Fios may be here soon. They can't be worse, can they?
... we hope. That certainly wasn't the case the last time (when Spectrum bought TWC). As far as I can tell, NYS doesn't have any idea who's going to replace Spectrum.
Perhaps the best part is that they just give you an Ethernet connection. You can bring your own router and there’s no need for any sort of modem.