They do have editors and other staffs, aren't they?
They do have editors and other staffs, aren't they?
My advice to students: NEVER just accept the proofs they send you, ALWAYS do meticulous proofreading of the proofs even if your manuscript was flawless. I'm aware of one case where they removed the entire abstract, and since the authors didn't notice that when checking the proofs in the publisher's online proof-checking system, the paper was published that way. They had to publish an erratum with the abstract because, once published, they don't allow changes to articles, even if it was clearly a mistake by the journal. (Disclaimer: It wasn't my paper, so I don't have an axe to grind here; I just found it appalling.)
They are not editors in any real sense of the word.
Most of the work they do is, indeed, forwarding emails (not even reading reviews and authors responses). However, from time to time, they have to solve difficult issues (corrections, conflicts, plagiarism) and for that you need a person.