Well, what do you expect? They keep redesigning the hardware in authoritarian ways: Thou shalt not upgrade the memory yourself (RIP old Mac Pro aluminum tower); Thou shalt not have F and ESC keys; Thou shalt heretofore use USB-C and dongles or will be sent to dongle Hell (I think one of them only has 2); Thou shalt not have feedback on keys. Etc.
And in each of the Commandments there are those who rush to defend: "but I love the new keyboard, I remapped the ESC to Caps, and anyway I love the new garbage can design of the workstation, I prefer soldered memory".
And that the sales numbers speak? Fantastic.