e.g. they go out of their way to call their friends and family to come in 7 a.m. to help squeeze orange juice for you
then your stupid "test" just "eliminated" an outstanding provider
you are the client, can afford to play games. To you, it's just a test, just screwing around. But to the manager/provider, it's actual business, income, livelihood, food on the table for kids at home
maybe act like an Adult and not play stupid test games? It's business