I personally don't know anyone daft enough to use their services up here in Canada - even in the US (where I have personally seen the 'average Joe's' tech knowledge - especially in central and southern states - shockingly much less than that in Canada) it seemed folks avoided it, except the lowest-of-the-low in terms of tech knowledge.
They have, for the years since AOL was known universally as the worst tech company, seemingly fought for that title.
EDIT: Surprised at the downvotes. I'd love to know why.