> In order to remedy this, we ask that you please modify your product so that you are not forcing your own code into our services. We have opened a number of channels for the developer community to build tools that improve their experience with Slack. We encourage you to utilize those channels to their fullest extent.
Except that these channels make it impossible to really interact with Slack, and they pulled the rug out from under the APIs that used to kinda make this possible (XMPP/IRC integration). If you're going to force people to use your client, then you should allow for users to customize how that client looks and feels. Even more so if you're doing a terrible job at that yourself.