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Comment by jabl | Hacker News Reader

I filed a bug about an admittedly trivial issue about 6 years ago. Suddenly this summer there was a bunch of activity on it, somebody looked into it and made an effort to fix it. But that person was apparently new and didn't really know what to do, so I tried to handhold that person a bit. Then suddenly someone (that person's supervisor?) writes a comment implicitly chastising the person for spending time on a "low importance" bug. After that, the bug report went silent again.

Oh well, maybe someone else will fix it in another 6 years..

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You happen to have a link at hand? I'm curious

Hmm, lets see... Yes, I found it: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1...

> However, in June 2018 I answered a call from the Canonical Desktop Team to look at old untouched Firefox bugs with the aim of removing at least 250 of them from Launchpad after verifying that they were no longer valid. I am currently, as at August 2018, also looking at other packages and I estimate that I will remove in excess of 1000 bug reports from Launchpad relating to the following applications:

That might explains some thing.

Comparing your comment here and what exactly went down in the bug report, it looks like you interpreted things the wrong way. Your comment reads like you were dealing with Canonical employees. However, looking at their profiles we can see that they are volunteers. I would also note that Paul's comment is not "implicitly chastising", but completely ordinary incremental triaging.

These types of interpretations are actually quite common in FOSS project bug trackers. A few months ago in LibreOffice's bug tracker some hostile person demanded that I be fired from Canonical (I have never worked for any company on LibreOffice).

Fair enough, I didn't realize that these persons were volunteers and not employees. That, uh, changes things.

To be clear, I wasn't suggesting anyone at Canonical should be fired. If anything, the opposite so they would have more resources to deal with bug reports.

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