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Comment by holstvoogd | Hacker News Reader

plz stop.. PD should be a cash cow, stop 'innovating' and 'growing', just deliver what it says on the tin. Over the past few years I've been using PD it is becoming worse and worse, it seems to me because they have to keep their developers busy.

They could of course just make the core product better, but thats not cool enough i guess.

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I mean, we have no idea what they’re planning to do with the money, it could be used for acquisitions to branch out from being a “1 product” company. Or it could be pumped into sales and marketing. There’s no guarantee that it’ll be used for new features.

Also, I’m a pretty light user of PagerDuty, but what has been getting worse and worse over time? From my usage it’s been reliable software, that lets me set and modify on-call schedules, and notifies the right people when things go wrong. I’ve been at a company that’s been using it for the past 6 years, and the core functionality has been strong/reliable the whole time, as far as I can tell - though again, I’m personally a light user, just on-call a few weeks a year and doing minimal administration. What are the big regressions they’ve had?

My prediction: they'll release yet-another-ITSM tool like ServiceNow, etc.

I havd this pet theory that keeping the developers busy will be the downfall of the human race.

"We had some extra cycles so we added a few more neural nodes and a laser . . ."

I built https://www.pagerline.com/ to be the “core product” that Pager Duty use to be. It doesn’t have an app; you just create a team, invite people, they add their phone number, and when an alert triggered it txts a link to the alert and rings your phone. That’s it. No app. No ticketing systems. No VC pressure to bloat the thing.

Would love feedback from folks on here about it or what they’d like to get out of a “core pager duty” product.

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