I live in Austin. For two years I waited for my neighborhood to be included in their coverage map. Even after the map showed I was covered, repeated attempts to sign up would get rejected by their automated registration system. For months I watched workmen laying in the orange cables, including right through my front yard.
In October 2017 a Google employee walked door to door in the neighborhood signing people up. We signed up, gave a $15 (?) deposit, and then never heard from him or google again.
On the other hand, in that span of time my Spectrum speed got bumped repeated from 15/5 Mbps to 200/12 Mbps, without changing my price. So, thanks Google for bluffing so well.