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It’s not, the Consumer Review Fairness Act prohibits this practice.

That's the first I've heard of the CRFA - thanks for mentioning it.

I was curious whether or not the CRFA could be overridden by contract terms, but the FTC claims quite the contrary: https://www.ftc.gov/tips-advice/business-center/guidance/con...

A contract provision that is unlawful can’t be enforced.

I was curious whether or not the CRFA could be overridden by contract terms

The whole point of it is to override and render invalid/unenforceable terms which try to forbid posting honest reviews of companies.

I just looked at the text of the law. As the name suggests, it only applies when an individual is a party to the contract. If a company is the licensee, it wouldn't apply.

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