Ask HN: Human support at Twitter?

I hate questions like this, so will self flagellate, but am baffled by a response from Twitter support.

I was given two 'options' and requested on that would have seen a username changed - however I am now in an endless loop of support replies that are not reading what is being said.

The question is are there any humans there, and if so, is there a better route available that anyone knows?

Thanks!

(If there is a human reading this with power - Case# 91266111 support ticket!)