I have an aversion to any site or service that doesn't have a "Pricing" link right on the home page. I feel like the site doesn't want to expose this information because it's either not straightforward or very expensive.
I searched on your help site and found the answer on pricing [1], which is well written. But ideally it shouldn't be this hard to know. Please add this link on your homepage and everywhere else that you'd add FAQ, Help, etc.
P.S.: Your help documentation looks well written so far (except for some typos).
[1]: https://intercom.help/station/general-questions/is-there-a-p...