“Your typical architecture astronaut will take a fact like “Napster is a peer-to-peer service for downloading music” and ignore everything but the architecture, thinking it’s interesting because it’s peer to peer, completely missing the point that it’s interesting because you can type the name of a song and listen to it right away....
“Talk about missing the point. If Napster wasn’t peer-to-peer but it did let you type the name of a song and then listen to it, it would have been just as popular.”
—Joel Spolsky, “Don’t Let Architecture Astronauts Scare You,” 2001
https://www.joelonsoftware.com/2001/04/21/dont-let-architect...
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In the last 17 years, that quote keeps popping up because the companies that focus on letting you type the name of a song and listen to it right away have made money, while those that introduce friction to support some label’s business model? Not so much.
But they keep complaining about “piracy.” 90% of piracy is eliminating friction.
This past weekend, I bought the new Doctor Who on iTunes. I paid because Apple gave me a lot of ways to type the name of the show and watch it right away. Same reason I’ve spent thousands on music with them.
It’s not about the price, it’s about the convenience.