It operates in a successful niche. And it also is home to many far-right actors who hate Jews and minorities. Yet the claim is that breaking up the tech companies would help stop hate.
Tim Berners Lee has no salient point here whatsoever, and I don't think anyone would care about what he's saying if he wasn't who he is.
Not to mention he's calling for government regulation of tech companies at least partially to cut down on hateful speech (which is very much against the right to free speech).
This is the most troubling aspect of his call. "There's too much hate speech, so let's take action against platforms until it goes away."
I'm tired of all the terrorist attacks too, but to my mind, you handle that by having your counter-terror people do what they do. It's not like the terrorists would go away if you break up Twitter.
I'd hazard a guess that many more people are angry about hate speech on Reddit than about hate speech over email. The difference is that one is a company and the other is a federated standard. If I've understood Tim Berners-Lee correctly, he wants to replace Twitter with a million Mastodon instances rather than a hundred different versions of "Twitter, but for the far-right/far-left/radical-centrists".
When you compete with a monolith, your early adopters will be the people thrown off the bigger ship, and most of those people were thrown off for a reason.
Very few alt-repreneurs seem to understand this
https://techcrunch.com/2016/11/12/pro-trump-ceo-gets-booted-...
It happened that the existing websites were censoring far-right viewpoints.
So...by default the predominant users were far right.
The existence of competition doesn't mean they're within the spirit of anti-trust regulations. Twitter using their network to eclipse other markets would be the concern.
Can you imagine Twitter's hosting provider taking them offline because they have objectionable content? Can you imagine their registrar revoking their domain name? It would be unheard of. It would be a catastrophe. They're too big to fail in the way Gab failed.