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I order from Ubereats constantly – at least once a day, sometimes two or even three – and this is my number one issue.

For some reason Uber thinks it's appropriate to assign multiple deliveries to a single driver even when those deliveries are in the complete opposite direction to one another. Doesn't make any sense at all.

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You'd think that the whole point of using computers for managing deliveries is to avoid precisely that.

I mean, either optimization classes I took at uni were a bunch of hokum, or for some reason companies in XXI century still don't use/can't write simple route/schedule optimizers.

Or - or, and just hear me out, there are occasional real world complications that cause unforeseen errors and people only talk about the tail end of poor predictions rather than the 95+% good experiences.

That seems unlikely, everybody in my area (that I speak to) loathes these delivery services because they consistently screw these things up. It’s not 1 in a 100, it’s more like 9 out of 10..

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