What I'd like to see in addition to raw stats is stacking up service and warranty.
What's kept me an Apple user for high-end laptops and phones is being able to go to a brick and mortar store and walk-out with a replacement device.
What's kept me an Apple user for high-end laptops and phones is being able to go to a brick and mortar store and walk-out with a replacement device.
Now, I dont actually buy 2 products, but I simply replace with the latest high end product when I want/need to. I am unsure whats cheaper and better quality.
Im curious in studying this for comparison(I run a consumer website), what are your quality metrics for service and warrenty?
So far I have:
>Time to fix/repair(downtime)
>Cost/deductible/copay
>Annoyance(losing contacts/photos/etc...)
Can you think of anything else?
I guess one can view it as buying the cheapest new car with a long warranty versus a reliable as-is used car just so I never have to worry about it not working.