I think that's good advice and aligns with what my gut is telling me. You never know what one thing will lead to, and its certainly nothing personal, so why not.

In terms of the number of customers we'd poach, there are definitely some. One nice aspect to this startup is that the goal is to bring new customers to the market, rather than poach customers.

Apologies for not divulging more details, and frankly they are pretty relevant in this situation. But it seems like this is a common issue and something that lots of people might have experience with.