I was usually called in to debug these things. My approach was always super minimalist... How do I make the 1 change that will get this all back on its feet again? .... without looking at any of the VBA or the weird DLLs lurking in the shadows.
Having said all that - Google Sheets is actually a different beast. I still wouldn't trade through it. Also, I've been eyeing Alpaca for a while - I like what they're doing. Best of luck to them....