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> Now it's Amazon selling bootleg crap at scale. What's their excuse? Some variant of "move fast, break things", no doubt.

Competing with Alibaba. Amazon seems to have decided to increase product variety (through increasing foreign based stores) at the cost of losing quality control.

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This definitely appears to be the case. I'll say one thing in Amazon's defence however— their customer service is fantastic in my experience.

> [Amazon's] customer service is fantastic in my experience.

Try not having Prime. I tried that once, for a short while. The difference in service was striking.

Sadly I'd believe it and have heard similar before. It wouldn't even really bother me if they were up front about it.

It's not uncommon to sell premium service packages, or restricted shopping (like Costco).

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